jww7 Privacy Policy

1. Introduction and Scope of Policy

jww7 (referred to hereinafter as "we", "us", or "the platform") operates a safe and reliable online gaming service for users in Bangladesh. We place the highest importance on the privacy of all our registered members and visitors.

This privacy policy ("Policy") applies to all services provided through jww7.lat. It describes how we collect your personal information, the purposes for which we use it, how long we retain it, and how we keep it secure. By using jww7's services, you are considered to have accepted the terms of this Policy.

If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].

2. What Information We Collect

jww7 only collects information that is necessary for providing services, ensuring security, and meeting legal obligations. We never collect unnecessary information.

2.1 Registration Information

When you open an account, we collect the following information:

• Full name and date of birth (for age verification — only individuals aged 21 and above may register)
• Email address
• Mobile number
• Password (stored in encrypted form — we never see your password in plain text)
• Preferred currency (BDT / Taka)

2.2 Identity Verification Information (KYC)

We may require identity verification to ensure secure transactions and comply with responsible gaming policies. Information collected for this purpose may include:

• National Identity Card (NID) or a copy of passport
• Proof of address
• Proof of ownership of payment method (where applicable)

2.3 Transaction Information

When you deposit or withdraw funds via bKash, Nagad, Rocket, or Upay, we record the transaction date, amount, and method. Full payment card numbers or account PINs are never stored on our servers.

2.4 Automatically Collected Information

When you visit our platform, the following technical information is automatically logged:

• IP address and device type
• Browser type and version
• Operating system
• Time of access and pages visited on the site
• Referral URL (where you came from)
• Session duration and usage patterns

3. How Your Information Is Used

jww7 uses your information for the following legitimate purposes:

• Account Management: Creating your account, keeping it active, and ensuring secure login.
• Transaction Processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Please note that the minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
• Customer Support: Resolving your complaints, questions, and requests — our 24/7 Bengali support team is always ready.
• Fraud Prevention: Detecting unusual transactions or account activity to protect your funds.
• Responsible Gaming: Monitoring your play patterns and providing assistance when needed.
• Legal Compliance: Adhering to applicable laws and regulations and fulfilling legitimate requests from authorities.
• Service Improvement: Conducting statistical analysis to enhance the user experience.
• Communications: Sending important service-related notifications, security alerts, and offers (you may unsubscribe at any time).

4. Data Sharing and Third Parties

jww7 never sells, rents, or commercially transfers your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, fraud detection, and customer support. All such parties are bound by strict confidentiality agreements with us and may only use your information for specified purposes.

4.2 Legal Obligations

It may be necessary to disclose information in response to a court order, a legitimate request from a government authority, or a requirement under applicable law. In such cases, we only provide information that is legally required.

4.3 Business Transfers

In the event of a business restructuring or merger, your information may be transferred to the new operating entity. In such cases, the terms of this privacy policy will continue to apply.

4.4 With Your Consent

For any purpose other than those stated above, we will obtain your explicit consent before sharing your information.

5. Cookies and Similar Technologies

jww7 uses cookies and similar tracking technologies to improve service quality and personalize the user experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website — maintaining login sessions, verifying security, and so on. Disabling them will prevent the service from working properly.

5.2 Functional Cookies

These cookies are used to remember your preferred language, payment method, and other settings, making your experience easier on future visits.

5.3 Analytical Cookies

Statistical data is collected to understand how users interact with different parts of the site. This information is processed in fully anonymous form.

5.4 Cookie Controls

You can control or delete cookies at any time by changing your browser settings. However, deleting essential cookies may cause issues when using the service.

6. Data Security Measures

jww7 has implemented industry-standard technical and administrative measures to ensure the security of your information:

• SSL/TLS Encryption: All data exchanged between the website and our servers is encrypted using SSL/TLS technology.
• Data Encryption: Stored sensitive information (passwords, financial data) is secured using industry-standard encryption methods.
• Access Controls: Only authorized personnel can access your information, and their activities are regularly audited.
• Security Audits: Our systems undergo regular security testing, and immediate action is taken when vulnerabilities are identified.
• Two-Factor Authentication: Two-factor authentication is available to strengthen the security of your account.
• Firewall and Intrusion Detection: Advanced security technology is used to detect and prevent unauthorized access attempts.

While we are committed to ensuring the highest level of security, transmitting information over the internet is never entirely risk-free. You are therefore advised to keep your account password secure and not share it with others.

7. Data Retention Period

jww7 retains your information only for as long as it is necessary or legally required:

• Active Account Information: Retained for as long as your account remains active.
• Transaction Records: Financial transaction information is retained in accordance with regulatory requirements.
• After Account Closure: When an account is closed or deactivated, we retain the minimum information required to meet legal obligations for a defined period, then securely delete the rest.
• Marketing Data: If you unsubscribe, marketing-related information is removed within a reasonable period of time.

8. Your Rights

You have the following rights over your personal information. To exercise these rights, contact us at [email protected]:

8.1 Right to Access

You may request to know what information we hold about you at any time. We will provide you with a full data summary within a reasonable period of time.

8.2 Right to Rectification

You may request a correction if any of your information is inaccurate. Many details can be changed directly on the profile page; for more complex cases, please contact our support team.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal and regulatory requirements.

8.4 Right to Restrict Processing

In specific circumstances, you may request that the processing of your information be restricted — for example, while a dispute about the accuracy of your data is ongoing.

8.5 Right to Withdraw from Marketing Communications

You may unsubscribe from marketing emails or notifications at any time. Notifications related to transactions and security will continue as they form part of the service.

9. Privacy of Minors

jww7's services are intended for individuals aged 21 and above only. We do not knowingly collect any information from minors. Age verification is mandatory during the registration process.

If a parent or legal guardian believes their child has accidentally registered on our site, please contact us immediately at [email protected]. We will promptly delete the relevant account and associated information.

10. Changes to the Privacy Policy

jww7 may update this privacy policy from time to time. If any significant changes are made, we will:

• Publish the updated policy on this page of the website and change the "Last Updated" date at the top of the page.
• Send a notification email to registered members.
• Obtain your consent again where required.

If you continue to use the service after a policy change, you will be considered to have given your consent to the updated policy. We therefore recommend checking this page regularly.